- The item I purchased tore or broke within a year, can I get a replacement?
Every effort is made to ensure that the customer receives a quality product. We stand behind the products we offer, and therefore offer a 1 year warranty on the lifting gear. Normal wear and tear is not covered by the warranty.
In the very rare instance that there is a defect in your LOAD Strength Sports products it will be replaced at no charge. Please email us at firstname.lastname@example.org, please tell us what happened, and attach 3 detailed photographs of the issue from a top view, and 2 side views from either side. We will also require the invoice sent to your email when you purchased the product.